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Nykaa

Customer Success

Processing 1.5 Million Orders, Zero Downtime: How Nykaa Optimizes with HyperTest

Nykaa wanted to improve how well their app is tested by adding more test case scenarios that closely simulate real-world usage. This way, they can quickly find and fix issues, aiming for a improved customer experience.

Pain Points:

  • Inefficient automation introduced defects into the production environment.

  • Extended release cycles constrained timely deployments.

  • Insufficient code coverage resulted in undetected vulnerabilities.

Results:

  • Achieved 90% reduction in regression testing time.

  • Improved release velocity by 2x.

  • 90% lesser integration defects or incidents in production.

About:

Founded: 2012

Employees: 4168+

Industry: Beauty and Fashion E-commerce

Users: 17 million+

Nykaa is India's premier lifestyle and fashion retail destination, providing a comprehensive array of products across cosmetics, skincare, haircare, fragrances, personal care, and wellness categories for both women and men. Nykaa made an impressive stock market debut, reaching a valuation of over $13 billion. The company's shares initially listed at an 82% premium and have climbed to approximately 96%. Listed on the BSE since November 2021, Nykaa now boasts a market capitalization of $8.3 billion, underlining its significant impact and strategic presence in the beauty and lifestyle market.


Nykaa's Requirements:

  • High fidelity integration testing for a service oriented architecture.

  • Refined automation processes to deliver tangible outcomes.

  • Improved code coverage to minimize production defects.


Challenge:

Operating a dynamic e-commerce platform with daily orders exceeding 70,000, Nykaa recognized the need for a sophisticated testing approach suitable for their rapidly growing microservices. They had implemented an automation suite to safeguard their revenue and prevent defects from reaching production.


  • Despite the deployment of a new automated system, occasional defects still appeared production.

  • Initial automation efforts were inadequate, not fully preventing defects and causing the team to shift focus toward managing disruptive changes linked to microservice expansion.

  • Integration testing was excessively time-consuming, with many defects originating from backend systems, affecting release velocity and product quality.

  • Low code coverage in earlier stages meant that many potential issues went undetected until later in the development cycle, increasing risk and remediation costs.



Solution:

Nykaa adopted HyperTest to enhance automation and effectively test their services expansion, aiming to prevent potential disruptions. This solution streamlined their feature release process, allowing for comprehensive testing without separate test setups.


  • HyperTest facilitated rapid integration testing for microservices, reducing the testing time from several days to mere minutes—a 70% increase in testing efficiency.

  • This transformation boosted speed of feature releases by substantially shortened testing times.

  • Additionally, with HyperTest, Nykaa achieved up to 90% code coverage, drastically reducing the incidence of critical bugs and vulnerabilities reaching the production environment.


 
I have been using Hypertest for the past 2.5 years. It has made the QA cycle reliable providing the best quality, reducing a lot of manual effort, and thus saving functional bandwidth. The bugs which can be missed in automation can be easily caught with Hypertest. -Atul Arora, SDET Lead, Nykaa



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